Effective date: August 16, 2026.
Information We Collect
Information voluntarily provided may include name, email, phone number, project address or service area, flooring preferences, project details, photographs, appointment information, and communications. Limited technical information may include device type, browser type, IP address, pages visited, approximate location, cookies, and similar technologies.
How We Use Information
We use information to respond to questions and estimate requests; schedule and manage appointments; prepare estimates and provide flooring services; communicate about estimates, appointments, projects, installations, payments, warranties, and customer service; operate, secure, and improve the website; maintain records; comply with legal obligations; and prevent fraud and security incidents.
SMS and Mobile Information
If a customer expressly opts in, ELEAR Floors may send SMS/MMS concerning estimate requests, appointments, project status, installation, service follow-up, and customer care. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out and HELP for help.
No mobile information, text messaging originator opt-in data, or consent will be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers solely acting on our behalf under confidentiality obligations, including hosting, CRM, communications, scheduling, payment, analytics, and professional services.
Disclosure
We may disclose information as required by law, to protect rights, safety, or property, investigate misuse, complete a business transaction, or work with service providers. The SMS non-sharing commitment continues to apply.
Data Retention and Security
We retain information only as reasonably necessary and use reasonable safeguards. No system is completely secure.
Your Choices
Customers may request corrections and information. Reply STOP to unsubscribe.
Children’s Privacy
Our services are not directed to children under 13.
Changes
A revised policy will be posted with a new effective date.
Contact Us
ELEAR Floors USA LLC; elearfloors@gmail.com; (689) 367-4407; Central Florida.
FAQ
